Sorry this is so late. Things were resolved mostly to my satisfaction. First, the dealer admitted that they had forgotten to bolt the engine splash shields back on and FINALLY got a new set to me (mailed from Japan). I put them on myself with new stainless bolts. They still tried to offhandedly blam...

Lol... My wife has a flawless memory, so arguing with her never works in my favor. :) As for the Kizashi, bad news... The "fixed" gear oil leak is back. If anything, it's leaking faster than before the dealer "fixed" it. On top of that, the dealer is trying to claim that they did...

I got the car back from the dealer, who has been really good. Ray Skillman (Indianapolis West) if anyone needs a Suzuki tech in Indiana. Despite being denied the warranty repair by Suzuki, the dealer didn't charge me for the nearly 2 weeks of rental car, and the leak did turn out to be the internal ...

Has anyone looked for a suitable steering lock emulator? I know Nissan and Mercedes owners have used these with great success. I had this exact problem on my Mercedes. The steering lock used a crappy 50-cent electric motor from China to move the steel lock pin in or out of the slot in the steering c...

Mine is about $450/6-months with high liability limits, high medical payment limits, and the lowest deductibles offered (plus some other things like death/dismember benefits, Emergency Roadside Service, etc). For me, this is a relatively "high" premium. However, as I work for the company, ...

I am a licensed agent for a better, more reputable company who shall remain unnamed. :D Progressive is not a company that I hold in high esteem for many reasons. In my dealings with them, it seems to be a common practice for them to low-ball settlements for their customers or deny claims altogether ...

The lady at Suzuki finally called me back today. For what it's worth, I've been civil with her the entire time, but I've not talked to such a rude, patronizing individual in a long time. She refuses to listen or reason and talks over you non-stop. At the end of the day, they are taking the stance th...

Thanks for the suggestions. While the initial interaction was between the dealer and Suzuki, the last 4 phone calls have been direct to Suzuki in California. I've not given up as my case rep finally seemed to catch on to what I had been trying to explain... That the car was bought for a fleet, but n...

I took my beloved and reliable 2013 SLS AWD in for what I thought would be a warranty repair. The front transfer case was dripping a couple drops each night in the garage... bad internal seal. Through an arduous process of dealing the sole remaining service provider in my area (Ray Skillman Mitsubis...