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Servicing issues - over filling oil coolant, incorrect oil.
Posted: Tue Oct 07, 2014 6:04 pm
by Ronzuki
I've split this from the Coolant / Overheating thread http://www.kizashiclub.com/forum/viewto ... =12&t=3266 so it doesn't get dragged off topic. Murcod
murcod wrote: You'd think mechanics would know better.
knowing and giving a crap...2 very different things.
Re: 2012 Kizashi SE - Coolant / heating problem
Posted: Tue Oct 07, 2014 8:33 pm
by Moto
^ why I try not to let anyone else work on my stuff.
I haven't been around on here very much lately, but I have been on the forester forum quite a bit as of late. We have a 5 page thread on official Subaru mechanics putting 0W-20 weight motor oil in the new forester XT when it calls for 5W-30. (The NA engine take 0-20)
Re: 2012 Kizashi SE - Coolant / heating problem
Posted: Wed Oct 08, 2014 12:32 am
by murcod
Unfortunately to maintain your warranty (at least in Australia) you need to have a qualified mechanic do the services.
I supply my own oil to get around them putting who knows what into it. Actually, I'm betting the engine is about 200mls over full - I supplied a 5 litre container and didn't get anything back. The Kizashi specs say 4.8l (and that would be if you let it sit and drain for ages.)
Re: 2012 Kizashi SE - Coolant / heating problem
Posted: Wed Oct 08, 2014 4:10 pm
by Ronzuki
murcod wrote:Unfortunately to maintain your warranty (at least in Australia) you need to have a qualified mechanic do the services.
You're a qualified mechanic since you actually give a crap about your car
murcod wrote:I supply my own oil to get around them putting who knows what into it. Actually, I'm betting the engine is about 200mls over full - I supplied a 5 litre container and didn't get anything back. The Kizashi specs say 4.8l (and that would be if you let it sit and drain for ages.)
Do you watch them pour it in? If not, same give-a-crap problems apply.
Next time, measure it out and put what you feel is the correct volume back in to the bottle you give them and see what happens. Trust, but verify.
Still over-filled? ....hmmm.... what happened to the oil you gave them?
Or, did the "qualified mechanic" intentionally over-filled it then?
Re: 2012 Kizashi SE - Coolant / heating problem
Posted: Thu Oct 09, 2014 12:26 am
by murcod
Ronzuki wrote:
Do you watch them pour it in? If not, same give-a-crap problems apply.
Next time, measure it out and put what you feel is the correct volume back in to the bottle you give them and see what happens. Trust, but verify.
Still over-filled? ....hmmm.... what happened to the oil you gave them?
Or, did the "qualified mechanic" intentionally over-filled it then?
Yes, that thought has crossed my mind more than once

. But you have to have some level of trust that they'll do the right thing (over filling is one thing - stealing the supplied oil a totally different kettle of fish.) Remember we're talking about the local Suzuki dealer here too, not some cheap chain store.
The first time it was serviced I did get the oil container back with some oil left in it. Supplying only the correct amount is a good idea.
Re: Servicing issues - over filling oil coolant, incorrect o
Posted: Thu Oct 09, 2014 2:10 am
by Moto
In the states a lot of the suzuki shops were worse than the cheap chain stores. (partly why they failed here)
Re: Servicing issues - over filling oil coolant, incorrect o
Posted: Thu Oct 09, 2014 1:30 pm
by Ronzuki
Moto wrote:In the states a lot of the suzuki shops were worse than the cheap chain stores. (partly why they failed here)
ding, ding, ding.....we have a winner!
As a whole, dealerships here are the pits. Exactly why on every car and off-road forum I visit they are routinely referred to as stealer-ships by anyone who knows and understands automotive operation, maintenance and repair. A dealership can take a good mechanic and completely ruin him.
Re: Servicing issues - over filling oil coolant, incorrect o
Posted: Fri Oct 10, 2014 1:00 am
by murcod
Over here, it's usually the chain stores that do the really dodgy stuff. Not that I'm saying all the dealerships are trustworthy. I've had problems with servicings done at a dealership (a Hyundai dealer.) They clearly weren't servicing the vehicle as per the manufacturer's specs and actually damaged the drivetrain of the vehicle through poor work practices. Even though they admitted doing the damage they wouldn't pay for the repairs!