Search found 58 matches

by stapletondoc
Fri Mar 18, 2011 5:41 pm
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--Please call American Suzuki to report!

Vic, did they replace the engine mount with the re-engineered engine mount?
by stapletondoc
Sat Feb 19, 2011 11:52 pm
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--Please call American Suzuki to report!

The engine mount fix is definitely something that should only be done by an authorized Suzuki dealership, since this is covered by the warranty, as stated above.
by stapletondoc
Sat Feb 19, 2011 4:57 pm
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--Please call American Suzuki to report!

In the case of my kizashi, it was the passenger-side engine mount that was causing all the rattling. They replaced it and the noise went away. The car is über quiet now. You may want to ask the dealership/mechanic if this could be the problem. I hope this information helps.
by stapletondoc
Fri Feb 04, 2011 12:01 am
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--Please call American Suzuki to report!

I am not at liberty to say very much about it at this time, but there is a fix on the way. Don't give up yet.
by stapletondoc
Sun Jan 09, 2011 4:28 am
Forum: Chat About the Kizashi
Topic: Winter Abuse
Replies: 10
Views: 21392

Re: Winter Abuse

From my recent experiences with cold weather and significant snow accumulation, I think the cracking noise may be from snow buildup in the wheel well.
by stapletondoc
Fri Jan 07, 2011 1:19 am
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--Please call American Suzuki to report!

I apologize for having not posted anything, but I'm still waiting for a response from Suzuki. The car still rattles after the third trip to the dealership.
by stapletondoc
Sat Nov 13, 2010 1:00 am
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--Please call American Suzuki to report!

I'm very sorry to hear that customer service rep was so dismissive of your complaint. The Suzuki rep I've been working with is taking my complaint a little bit more seriously (which honestly shocks me). My Kizashi has been into the dealership twice already to address this issue. During the second vi...
by stapletondoc
Fri Nov 05, 2010 1:28 am
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--call American Suzuki if you have this proble

Unfortunately, replacing the control arm did not fix the rattle problem.
by stapletondoc
Wed Nov 03, 2010 9:46 pm
Forum: Chat About the Kizashi
Topic: New Rattle--Please call American Suzuki to report!
Replies: 113
Views: 110138

Re: New Rattle--Please call American Suzuki to report!

The dealership technician and the Suzuki engineer think the rattle is coming from the control arm of the front passenger wheel. They are going to replace it. I should get the car back in a couple of days. Hopefully, this will fix the problem.