Problems with Bluetooth

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jadeng97
Posts: 67
Joined: Fri Jan 20, 2017 10:44 pm

I have the iPhone 7 Plus and when listening to music over the bluetooth its skips a lot. Meaning the audio cuts in and out but never actually disconnects from my phone. Have tried repairing and resetting my bluetooth on my phone and nothing has seemed to help. Anyone else having this issue?
2012 Suzuki Kizashi GTS i-AWD (Red)
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KuroNekko
Posts: 5264
Joined: Wed Aug 15, 2012 5:08 pm
Location: California, USA

I haven't tried it with an iPhone 7 or 7+, but mine works fine on my 5S and a 6 that I've tested. Is the streaming issue the same regardless of the app delivering the music? Basically, is it the same regardless of the Music app, Spotify, Pandora, Youtube, etc.? How about your calls? Are those problematic too?
Have you tried deleting your phone from the car's memory and reestablishing the pairing between your car and the iPhone thru the car?
2025 Mazda CX-50 Preferred Hybrid
2011 Suzuki Kizashi Sport GTS 6MT (Sold)
jadeng97
Posts: 67
Joined: Fri Jan 20, 2017 10:44 pm

I had a 6+ before and never had issues. Yes it's the same with all apps that's what I thought at first but noticed it in all. I don't use the phone call feature so I can't really speak for that. And yes I've deleted it and I still have the issue. Some days it doesn't do it at all and some days it's so bad I can't listen to music. It's strange
2012 Suzuki Kizashi GTS i-AWD (Red)
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KuroNekko
Posts: 5264
Joined: Wed Aug 15, 2012 5:08 pm
Location: California, USA

jadeng97 wrote:I had a 6+ before and never had issues. Yes it's the same with all apps that's what I thought at first but noticed it in all. I don't use the phone call feature so I can't really speak for that. And yes I've deleted it and I still have the issue. Some days it doesn't do it at all and some days it's so bad I can't listen to music. It's strange
You might want to figure out if it's the iPhone. Do you have a Bluetooth earphone or Bluetooth speaker? If so, any issues when streaming to those devices? Also, where do you keep the iPhone? Is it still bad if you place it in the console box directly under the HVAC controls?
2025 Mazda CX-50 Preferred Hybrid
2011 Suzuki Kizashi Sport GTS 6MT (Sold)
jadeng97
Posts: 67
Joined: Fri Jan 20, 2017 10:44 pm

You might want to figure out if it's the iPhone. Do you have a Bluetooth earphone or Bluetooth speaker? If so, any issues when streaming to those devices? Also, where do you keep the iPhone? Is it still bad if you place it in the console box directly under the HVAC controls?[/quote]

I've had the iPhone replaced due to other reasons and both of them have done it. I have tested it on other Bluetooth Speakers and do not have an issue. I normally keep it in the cup holder of the center console.
2012 Suzuki Kizashi GTS i-AWD (Red)
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