I went by Bill Luke Suzuki today and I was impressed, even though I made it clear to the salesman Michael Hoffman that I was there to snoop and not buy, he took a lot of time to teach me about Suzuki cars and some features that I was unaware of. They had about eight Kizashi's on display with different options on each, Michael said that sales have been brisk, and they will be receiving 35 more cars soon. I had never seen an Equator before, I was surprised to find that it is basically a Nissan Frontier, albeit this crew cab sport version has a lot of upgradesthat make it a pretty sweet looking truck. The service dept. does $20.00 (ballpark) oil changes, and will tint my SLS for $200..not bad for a dealership. The mechanics came from other Suzuki dealerships and are well versed on Suzuki models. An Enterprise rental agency is right down the street and will arrange to pick you up with the Suzuki supplied car if your car goes down for warranty work.
Bill Luke started as a Chrysler dealership in Phoenix 70 years ago and the grandson now oversees the daily operations, they are comitted to providing he same level of service hat they have built their reputation on. The offices are still in the process of being renovated, but it looks like things are moving along. Michael told me that Suzuki corporate is agressively looking to have a strong presence in the Phoenix area and they are comitted to deliver.
I work in a service related business, so I am pretty critical when evaluating ...so far these guys seem to pass the smell test.